Creating a shipment

Creating a shipment

How to create a shipment without an order in Bob Go. 

1. Navigate to Shipments on the left navigation panel, then click the green Create shipment button from your Shipments tab to open the modal.


2. Enter your parcel details: 

  • Package type: Choose from your saved predefined packages or use custom dimensions.

  • Dimensions & Weight: Enter the Length, Width, Height (in cm), and actual Weight (in kg) if you make use of custom dimensions and not a predefined package.

  • Category: Select a category for your items (e.g., Clothing / Textiles / Footwear).

  • Multiple parcels: Click + Add another parcel if sending more than one item in the same shipment.


3. Add optional shipment details

  • Add a Custom tracking reference or Reference no.

  • Enter a Declared value for insurance.

  • Apply Shipment tags.

  • Add additional Shipping label recipients. (Email addresses that will receive a waybill when a shipment is created using this collection address.)

  • Select your preferred Requested collection date.


4. Add collection and delivery addresses. 

  • Send from: Verify that your collection address and contact details on the right-hand panel are accurate. (Your default collection address will populate)

  • Send to: Click + Add contact details and address to enter the recipient's delivery details.



5. Booking a courier
Once you verify that all details are accurate, click Get rates at the bottom right, select your preferred courier option based on rate and delivery speed, and confirm to generate your shipping label.


6. Once a courier is booked, you will get a waybill. The waybill has to be printed out and placed on the parcel. This can be a PDF, a PDF sticker or a Zebra sticker waybill.