Related Articles
Rebooking a shipment
Please note that this is a WumDrop-specific feature. A failed WumDrop shipment will be marked by a yellow banner and can be rebooked on the shipment itself. Navigate to the settings cog on the failed shipment and select “Re-attempt collection” or ...
Creating a shipment
Bob Go allows you to create a shipment without an order. This means that you can still fulfill your orders as usual, but you can also ship a parcel from point A to point B without an order. This video tutorial shows you, step by step, how to create a ...
Shipment health
Check the health of your shipments by using the shipment health status, shown on shipment listings and the shipment details pages. Shipment health indicates whether a shipment is collected and/or delivered within the specified service level agreement ...
Understanding shipment statuses
Knowing where your parcel is in the delivery journey helps you and your customers stay informed. Below is a breakdown of each shipment status you might encounter on the Bob Go platform, with a quick explanation of what it means: Pending collection ...
Bulk tools
Bulk tools allow users to perform a range of actions on a batch of selected orders or shipments, significantly increasing operational efficiency and reducing manual workload. To execute a bulk action, choose the specific orders or shipments to which ...