How to cancel or change your plan
If you want to cancel your account, navigate to accounts and manage subscription. Click the button below the pricing plans and complete the required steps to cancel your subscription.
To change your plan, navigate to accounts and manage subscription. Change your plan by selecting the desired plan from the modal. When a merchant picks a plan or upgrades their account, an invoice will be generated for immediate payment to activate the chosen plan. If a merchant chooses a downgrade mid-month, the account will stay on the current plan until the end of the month. The downgrade will only take effect on the 1st of the following month and the merchant will be invoiced accordingly.
Merchants are required to make sure they cancel before the last day of the month to avoid being billed again for the subscription fee.
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