How to connect Ecwid to Bob Go

How to connect Ecwid to Bob Go

Integrations
How to connect Ecwid to Bob Go

Connect your Ecwid store to Bob Go to manage your Ecwid orders and shipping from your Bob Go account.

Connect your Ecwid store

  1. Log in to your Bob Go account.
  2. In the left navigation panel, go to Sales channels.
  3. Click + Add channel.
  4. Select Ecwid from the available sales channels.
  5. Click Install app.
  6. Install and authenticate the Bob Go app.

Once authentication is complete, you will automatically be redirected to your Bob Go dashboard. Your Ecwid sales channel should now appear as connected.

Open Sales channels in Bob Go

Bob Go sales channels page showing the Ecwid integration

Things to know about the Ecwid integration

Rates at checkout

Rates at checkout are supported and enabled by default when the app is installed. You must still enable Rates at checkout in Bob Go.

Order editing

Order editing is not supported. Changes made to an order in Ecwid will not be communicated back to Bob Go.

AfterShip

Tracking in Bob Go may be affected if the AfterShip app is used.

Good to know: Check your Ecwid product settings to make sure product weights and measurement units are configured correctly.