How to partially fulfil an order on Bob Go
Navigate to Orders in the left navigation panel and open an unfulfilled order that you would like to complete, by either clicking on the the order number or the “More fulfillment options” button. This will open the order details page. Once you confirm the collection and delivery addresses, add your parcel details. Here it is important to be as accurate as possible, as the courier quote is dependent on the dimensions of the parcel. Also, the more accurate you are with your dimensions, the less of a difference there will be between the estimated quote and the final charge.
Before you generate rates, you can indicate that this is a partial fulfillment by using the toggle function. Select the item(s) that you would like to fulfill in this shipment by changing the quantities of the items.
Once you are satisfied with your order details, you will be able to generate rates. Select your preferred rate from the modal and book the shipment. To fulfill the rest of the order, simply go back to your Orders, open the order and follow the same steps as outlined above.
Related Articles
How to fulfill an order on Bob Go
This video tutorial shows you, step by step, how to fulfill orders on Bob Go. Navigate to Orders in the left navigation panel and open an unfulfilled order that you would like to complete, by either clicking on the the order number or the “More ...How to bulk fulfill orders on Bob Go
If you have a lot of orders to fulfill, you can speed up this process by using the bulk fulfillment feature. To bulk fulfill orders, navigate to Orders in the left navigation panel and select the orders you would like to fulfill by using the small ...Creating a manual order on Bob Go
Bob Go allows you to create your own orders, instead of having the orders pull through automatically from you Sales Channels. This video tutorial shows you, step by step, how to create a manual order on Bob Go. To create a manual order, navigate to ...Bob Go - Import order notes
SHOPIFY Order notes will import into Bob Go automatically from Shopify. WOOCOMMERCE Import order notes made on your WooCommerce sales channel to the order details on Bob Go on a per order basis. This option is located in the settings of each order.Bob Go - Adding parcels to an order
When fulfilling an order that consists of more than one parcel, it is important to add this second or third parcel to the Bob Go system during order fulfillment. The weight and dimensions of each parcel must be added to the order. These will also ...