Billing
How to update your Bob Go profile, account and billing details
Keep your personal, business and billing information up to date for accurate communication, account management and invoicing.
Keeping your Bob Go profile and account details up to date helps ensure smooth communication, accurate billing and correct account information.
Profile details you can update
- Name and surname
- Email address
- Contact number
- Opt in or out of receiving alert emails
How to update your profile details
- Log in to your Bob Go account.
- Click on your name and select My profile.
- Select the information you want to update.
- Edit the relevant fields.
- Select Save to apply your changes.
Verification may be required: If you change certain contact details, you may be asked to verify the new information using an OTP.
Account and business details you can update
- Account name
- Account primary contact details
- Account support contact details
- Billing details
- Billing address
- Billing contact details
How to update account or billing details
- Go to Account.
- Open the Account detail or Billing tab, depending on the information you want to change.
- Update the relevant fields.
- Save your changes.