Several goods are prohibited for local transport; some are due to safety, health risks and trade embargoes. We highly recommend that you do not try to ship these goods. If you do, please take into account that you may have to deal with surcharges, delays and even confiscation by the concerning authorities. Please note that the following list applies to all modes of transport.
Should you have any doubts or questions regarding the possibilities of shipping your consignment, please contact us. Our support team will provide you with advice concerning any possible restrictions.
Prohibited goods
Animal skin and fur
Animal organs and parts
Animal products like Ivory or any ivory products.
Items with a particularly high value such as artworks, antiques, precious stones, gold and silver
Money / Keys / Transferable securities / Payment
Dangerous and Hazardous Goods
Fireworks
Fire extinguishers
Fluids such as adhesives and paint
Weapons such as Firearms, Swords, Knives
Live animals
Perishable goods including plants and seeds
Tobacco and tobacco products / Drugs / Medications / Alcohol
Pornographic material
Dangerous goods
Acids
Aerosol Cans
Ammunition
Batteries
Bleaching Powder
Chlorine
Corrosive Agents
Detergents
Dry Ice
Explosives
Fertiliser
Fire Lighters
Fireworks
Flammable Material
Gas Cylinders
Grenades
Instruments Containing Mercury
Lighter Fuel
Magnetised Material
Matches
Paint
Pesticides
Poisons
Radioactive Material
Resin
Thermometers
Thinners
Resticted goods
With regards to restricted goods, the courier partner will only accept limited liability when sending this type of products. When shipping any of the items below, all goods must be packaged according to our packaging policies. Please contact our support team should you have any queries.
Engines – Generators or components containing oil. Engines weighing less than 35kgs must be packaged with foam padding inside a robust and sturdy carton. Engines over 35kgs need to be packaged with foam padding inside an enclosed wooden crate. ALL OIL MUST BE DRAINED. Should any fluid leak onto other consignments you will be liable for the damage done.
Furniture (except when flat-packed). Furniture must be disassembled and then wrapped in layers of bubble wrap and foam padding inside the flat pack.
We will not ship Glass / Ceramics / Porcelain / Marble / Resin / Stone – or any product containing any of these materials including items like glass showers screens.
Electronics such as Computers / Laptops / Monitors / TFT screens. If possible, the items should be packed in their original packaging and box. If this is not possible, then they must be wrapped in layers of bubble wrap and foam padding inside a strong plain, sturdy box. For your safety ensure than there are no identifying marks on the carton.
Televisions / LCD Screens / Plasma screens / projectors. If possible, the items should be packed in their original packaging and box if possible. If this is not possible, then they must be wrapped in layers of bubble wrap and foam padding inside a strong plain, sturdy box. For your safety ensure than there are no identifying marks on the carton.
Musical instruments must be in their hard case and wrapped in multiple layers of bubble wrap. The case should then be packed inside a strong, sturdy box to provide extra protection and security during transit
It is important to remember that your parcel isn’t automatically insured. During order fulfilment, you will need to specify if you would like to take out insurance on your parcel and what amount you would like to insure the parcel for. If you have ...
Do you want to ship glass products? You can do this with our courier partners. However, it is important to note that our courier partners will not take any liability for glass products. This means that if your products are damaged, broken or stolen ...
We strongly discourage the shipping of perishable goods via Bob Go. According to the courier terms and conditions, they will not take any liability when it comes to shipping perishable goods. “The courier shall under no circumstances be liable for: ...
If you need to ship any large parcels, you can do so via Bob Go. Large products are considered to be any parcel exceeding 1m³ in size or with a volumetric or actual weight of 20kg. However, it is important to note that our courier partners will not ...
As the sender of a parcel, you are the only one who know exactly what is inside your parcel. Therefore, it is your responsibility to ensure your item is packaged correctly and does not contain prohibited or hazardous goods. By accepting a parcel, the ...