Understanding address geocoding in Bob Go

Understanding address geocoding in Bob Go

Shipping in action

Understanding address geocoding in Bob Go

Learn what address geocoding means, how to check whether an address is verified, and what to do when an address is unverified.

What is address geocoding?

Address geocoding converts a written location, such as a street address, place name or postal code, into precise map coordinates using latitude and longitude.

How to check if an address is geocoded

Addresses in Bob Go display a verification status:

Verified

The address coordinates have been confirmed.

Unverified

The order can still be fulfilled, but updating the address is recommended to help avoid possible misdeliveries.

Verified address status in Bob GoUnverified address status in Bob Go

How to verify an unverified address

If an order's shipping address displays the yellow Unverified status:

  1. Edit the shipping address.
  2. Use the Google Autocomplete address search field to select the correct address.
  3. Save the updated address so it can be geocoded and verified.

Addresses are re-geocoded every 30 days

Bob Go re-geocodes addresses every 30 days to stay aligned with Google's coordinate updates. If a previously verified address later shows as unverified, update the address using Google Autocomplete and save it again.