Shipping in action

Use shipment health status to quickly identify shipments that may be at risk of missing their expected collection or delivery timeframe.

What is shipment health status?

Shipment health status shows whether a shipment is being collected and delivered within the expected service level timeframe.

It appears on both the Shipments listing and the individual shipment details page, helping you identify possible delays early and manage customer expectations.

What do the health statuses mean?

Need more information?

Hover over a Warning or Problem health status to see the reason the shipment has been flagged.

Where can I view shipment health?

• Shipments: Health status is displayed on each shipment in the shipment listing.
• Shipment details: Open an individual shipment to view its current health status.
• Dashboard: A summary of your shipment health statuses is displayed on the Dashboard.

How to report on shipment health

Go to Reports in the left navigation menu and create a report using the shipment health information you need.

Smart shipping tip

Use the shipment health filter on the Shipments tab once a day to quickly identify Warning and Problem shipments that may need attention.