Using Bob Go to deliver to Takealot

Using Bob Go to deliver to Takealot

As more and more of our merchants become Takealot sellers, we want to ensure that the correct processes are followed when using Bob Go to deliver to the Takealot warehouse. Only SkyNet, The Courier Guy and Internet Express can be used for delivery to Takealot through Bob Go. 

The booking process:

  1. Once a sale has been made on Takealot, the seller will receive a purchase order (PO) with a due date from Takealot.
  2. The seller must create an order on BoB Go and fulfill the order with their courier of choice; including the PO number, the due date and their vendor number in their delivery instructions to ensure that it is visible on the shipping label.
  3. This information MUST BE EMAILED to Bob Go support and the selected courier before 14h45 to pre-alert them to the incoming Takealot orders. 
  4. The seller will then need to log into the Takealot Seller Portal and allocate the PO number to the courier that the shipment has been booked with (see below).
  5. Once the PO has been allocated, the courier will make a booking with Takealot and deliver on the due date.

Booking confirmation:    

COURIERSEND EMAIL TO:CC IN:
The Courier Guysupport@bobgo.co.za
SkyNetsupport@bobgo.co.zamercym@skynet.co.za + gladysm@skynet.co.za
Internet Expresssupport@bobgo.co.zasupport@internetexpress.co.za


Process information:

  1. The couriers have no intervention with regards to the booking date; they submit the PO for booking and then Takealot generates a booking date back to them.
  2. They will only action bookings once a day and these will only be actioned for freight that has been received into their warehouse.
  3. The couriers cannot make bookings for freight still in transit.
  4. Shipments should be split per PO/due date (one PO per waybill = one due date), as they cannot deliver one waybill with different due dates.
  5. Bookings should be booked on the Economy service level, as two days (from the day the parcel is collected) are required to ensure this is loaded or directed to the correct delivery hub. 
  6. Deliveries will be done between 3-4 days from the collection day.
  7. One copy of your invoice or shipping note should be placed on the outside of your consignment (box or flyer) in a sealed window or envelope and another copy inside your sealed consignment. Failure to do so could result in your consignment being rejected, not booked for delivery or not delivered successfully.
  8. Please note that the couriers cannot and will not accept any liability and/or responsibility should Takealot’s procedures not be followed. The abovementioned procedure is the sole responsibility of Takealot sellers.

Allocate the purchase order for Takealot:

  1. Go to the book delivery tab on the Takealot Seller Portal.
  2. Select the PO number in question and select that you are using a Takealot preferred courier.
  3. Select the courier of choice.
  4. Select the green button on the right “Add Selected Shipments”.
  5. Once in the next screen, update the status to “On Route”, scroll to the bottom of the page and select the green button “Allocate to Courier”.
  6. Confirm that you would like to continue – your shipment will then be allocated to the preferred courier.

Assistance with Takealot bookings:


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