Billing
How to update your Bob Go profile, account and billing details
Billing How to update your Bob Go profile, account and billing details Keep your personal, business and billing information up to date for accurate communication, account management and invoicing. Keeping your Bob Go profile and account details up to ...
How to make payments and top up your Bob Go account
Billing How to make payments and top up your Bob Go account Top up your balance, set up recurring payments, settle your outstanding balance or pay an unpaid invoice. Which payment option should I use? What you want to do Where to go Add funds to your ...
Accepted payment methods on Bob Go
Billing Accepted payment methods on Bob Go Choose from several payment options to top up or settle your Bob Go account. Recurring payments Only Bob Pay credit card can be used as a recurring payment method for automatic account charges. Bob Pay ...
Understanding statements, invoices and payments
Billing Understanding statements, invoices and payments View and manage your billing records, tax invoices, statements, credit notes, payments and receipts in Bob Go. What can I view in the billing section? The Billing section gives you access to ...
Understanding Bob Go billing and plan changes
Billing Understanding Bob Go billing and plan changes Learn how subscription fees, shipment charges, account limits, monthly billing and plan changes work on Bob Go. What happens when my free trial ends? At the end of your 14-day free trial, you will ...
Understanding your Bob Go account limit and billing cycle
Billing Understanding your Bob Go account limit and billing cycle Learn how your shipping limit works, when payment is required and how to request a higher account limit. What is an account limit? Paid Bob Go plans are allocated an account limit. ...
How billing works during your Bob Go trial
Billing How billing works during your Bob Go trial Understand what is included during your trial, what you still need to pay for, and what happens when your trial ends. Do I pay a subscription fee during the trial? No. You will not be charged a Bob ...
How to cancel your Bob Go account and request data deletion
Billing How to cancel your Bob Go account and request data deletion Cancel your subscription and, if required, request the deletion or anonymisation of your personal information. You may cancel your Bob Go account at any time. If you would also like ...