Getting Started
Rate cards on account
Why wait for us to send your rate card when you can download it directly from Bob Go? To download the rate card specific to your account, navigate to account in the left navigation pane and select rate card from the menu. View your rate card here, or ...
What plan should I pick?
Are you a... Nifty newcomer? Testing playground Full feature access Suggested plan: Trial Small startup? Ad-hoc shipping Single sales channel Suggested plan: Pay as you go Budding business Tailored branding System automation Suggested plan: Starter ...
Account setup
Hello and Welcome to Bob Go! Let’s set up for success! We’ll guide you through the setup process to make sure you get the most out of your account. Step 1: Add a default collection address To create an address, navigate to address book in the left ...
How to use your address book
Streamline your shipping with the Address book Use the Address book to efficiently store and manage your collection addresses and customers' delivery addresses. This provides you with better control over collection points, speeds up order ...
Order courier stationery
To order stationery from the couriers, log in to your Bob Go account, go to the Resource hub in the top right question mark icon, and select Order courier stationery. Complete the form to place your order.
Tracking notifications
Tracking notifications refers to updates and details about the status and progress of customer’s shipments and typically includes the tracking number, order information, and courier details. Tracking notifications are crucial for customers as it ...
Users and user roles
How do user roles work on Bob Go? Bob Go lets you control team member access by assigning specific user roles. This ensures each person has only the permissions needed for their tasks, improving security, efficiency, and organisation. Available roles ...
Popular Articles
What plan should I pick?
Are you a... Nifty newcomer? Testing playground Full feature access Suggested plan: Trial Small startup? Ad-hoc shipping Single sales channel Suggested plan: Pay as you go Budding business Tailored branding System automation Suggested plan: Starter ...
How billing works on the 14-day free trial
During your trial period, you will not be liable to pay the Bob Go subscription fee – this is only required after the trial period when the system prompts you to select a plan. Once you have picked a plan, an invoice will be generated for immediate ...
How to Integrate WooCommerce with Bob Go
Step 1: Set up the WooCommerce REST API Key Log in to your WordPress admin dashboard. In the left sidebar, go to WooCommerce > Settings. Click the Advanced tab. Under Advanced, select REST API (or REST API keys in some versions). Check if a Bob Go ...
Account setup
Hello and Welcome to Bob Go! Let’s set up for success! We’ll guide you through the setup process to make sure you get the most out of your account. Step 1: Add a default collection address To create an address, navigate to address book in the left ...
Order courier stationery
To order stationery from the couriers, log in to your Bob Go account, go to the Resource hub in the top right question mark icon, and select Order courier stationery. Complete the form to place your order.