Order Creation & Fulfillment
Adding a sales channel
Quick links Setting up your sales channels: Setting up Shopify as a channel How to integrate WooCommerce Installing Magento as a channel Setting up Ecwid as a channel How to integrate Netcash Shop Integrating Shopstar as a channel Adding Rekisa as a ...
Creating a manual order
Bob Go allows you to create your own orders, instead of having the orders pull through automatically from your sales channels. To create a manual order, navigate to orders in the left navigation panel and click on the “Create order” button. In the ...
How to import orders via CSV or Excel
You are able to import orders using a CSV file on Bob Go to save you the time and effort of creating manual orders. To import orders with a CSV or Excel file, navigate to orders in the left navigation panel and click on “Import Orders”. Select the ...
How to fulfill an order
This video tutorial shows you, step by step, how to fulfill orders on Bob Go. Navigate to orders in the left navigation panel and open an unfulfilled order that you would like to complete, by either clicking on the the order number or the “More ...
How to partially fulfil an order
Navigate to orders in the left navigation panel and open an unfulfilled order that you would like to complete, by either clicking on the the order number or the “More fulfillment options” button. This will open the order details page. Once you ...
Import order notes
Shopify: Order notes will import into Bob Go automatically from Shopify. WooCommerce: Import order notes made on your WooCommerce sales channel to the order details on Bob Go on a per order basis. This option is located in the settings of each order. ...
Popular Articles
What plan should I pick?
Are you a... Nifty newcomer? Testing playground Full feature access Suggested plan: Trial Small startup? Ad-hoc shipping Single sales channel Suggested plan: Pay as you go Budding business Tailored branding System automation Suggested plan: Starter ...
How billing works on the 14-day free trial
During your trial period, you will not be liable to pay the Bob Go subscription fee – this is only required after the trial period when the system prompts you to select a plan. Once you have picked a plan, an invoice will be generated for immediate ...
How to Integrate WooCommerce with Bob Go
Step 1: Set up the WooCommerce REST API Key Log in to your WordPress admin dashboard. In the left sidebar, go to WooCommerce > Settings. Click the Advanced tab. Under Advanced, select REST API (or REST API keys in some versions). Check if a Bob Go ...
Account setup
Hello and Welcome to Bob Go! Let’s set up for success! We’ll guide you through the setup process to make sure you get the most out of your account. Step 1: Add a default collection address To create an address, navigate to address book in the left ...
Order courier stationery
To order stationery from the couriers, log in to your Bob Go account, go to the Resource hub in the top right question mark icon, and select Order courier stationery. Complete the form to place your order.